WOOHOO Summer Vacation is here!

Finally, a nice long break from school and homework.
I get to leave earlier because I am going to my cousin's graduation tommorow.
She is graduating from UC Davis and it only took her three years. Congratulations Jennifer!

School this year was pretty fun, but I think that high school really is much more challenging than junior high. One thing that I am disappointed in is that I didn’t work that hard this year. I didnt study much at all for tests. I feel relieved to get a B in Ramirez with a 79.5%. BUt last year in spaish i got a 97.6% cuz of all of the projects i guess.

I also want to say is that I realize that Mrs. Erickson is not as bad as I and I am sure many of my classmates have previously thought. Although I always complain about the workload, its not really that bad. Now that the year is over, i do admit that I learned a lot from her class and I knwo that she si a really good teacher. Plus, i know that the english classes will only get mroe difficult throughout high school. Also, she gave is candy bars, cookies, drinks, doughnuts and other treats occasionally.


Okay, the quality of this post only goes downhill from here, so i advise you to just scroll down without reading the rest.

Last night, I bought an XBOX 360 from overstock.com. But,I signed up for the Overstock.com Rewards Visa Card to get an additional 5% off and $1 shipping. after filling out the billing and shipping form and submitting my order, they said there was a problem with my credit card info. Since i just signed up for this credit card, i didnt not know any info. about it, so i went back to check. I noticed that I was missing a period on my address form [St.]. Since I went back, my page info. was lost and I lost the additional 5% discount from joining the card. I believe the discount was $21.67 (pretty sure). SO i basically lost over twenty bucks because of a period.
I was pretty pissed off, so i sent an e-mail to customer service and got this reply:

Dear Albert,

Thank you for contacting us regarding your 5% Club O discount. I appreciate the opportunity to assist you today.

After further review I have found out that the reason that the Club O discount did not apply was because you had the 12% discount has overlapped the Club O. Our systems will only let one discount apply at a time. I do apologize about the confusion that has been caused regarding this issue.

Please let us know if we can be of further assistance on this or any other issue. I hope you will visit us soon for great savings on name-brand products.

Sincerely,

Jayda J.
Overstock.com


Still pissed off because i dont have an extra discount, I im'ed customer service and had a nice little chat:

ok, i realize that the following is really stupid I dont know why i even posted it, so don't read it unless, you are trying to kill time. and i am the typical stubborn, ignorant, stupid, american customer.

Welcome to Overstock.com's Customer Service Live Chat! You will be joined with a chat representative momentarily.
Welcome to Overstock.com Customer Service, you are now chatting with Rubin.
Rubin: Thank you for visiting Overstock.com. How may I help you today?
you: hi, i need some help with one of my orders
Rubin: Hi, I'd be glad to help you with that.
Rubin: I see that you have ordered for 4 items on this order and one of the 'Xbox 360 - Burnout Revenge' is this, am I right?
you: yes
you: I signed up for the Overstock.com Rewards Visa Card to get an additional 5% off and $1 shipping. after filling out the billing and shipping form and submitting my order, they said there was a problem with my credit card info. Since i just signed up for this credit card, i didnt not know any info. about it, so i went back to check. I noticed that I was missing a period on my address form [St.]. Since I went back, my page info. was lost and I lost the additional 5% discount from joining the card. I believe the discount was $21.67 (pretty sure)
you: this mistake wasnt my fault
you: and the discount showed up in the earlier page before i went back
Rubin: I understand that you wish to receive 5% discount on your order.
you: ok, so can you help me get that 5% discount back?
Rubin: I reviewed your account, I see that 12% ($64.67) discount has been applied for this order.
you: that is correct
Rubin: As being a member the largest discount would automatically appear on your account.
Rubin: I'd like to tell you that only one coupon or promotional offer would be applied for one order. The system would automatically take the largest discount offer for the order.
Rubin: I hope this information is helpful to you.
Rubin: Is there anything else that I can help you today?
you: yes, but i remember in billing and shipping information, both discounts were there under order review. one under coupon, and one under discount
Rubin: The system would automatically take only one larger discount.
you: but since there was a small conflict between the credit card form, and my order form, i had to go back to check, and when I went back, my card was no longer new and the discount wnet away
you: can u explain more about what this means?
you: The system would automatically take only one larger discount.
you: that part
Rubin: Our system is designed in such a way that it allows only the best discount would apply on the order.
Rubin: As the 12% discount is the largest discount than 5% discount, it applied to your order.
Rubin: As per Club O Membership terms and condition, the best discount would apply to an order.
Rubin: I hope this information is helpful to you.
Rubin: Is there any further questions for me?
you: i understand that, but then how come i didnt get the $1 shipping?
you: because normally, with club O u get 5% dicount AND $1` shipping
you: i feel that i should have at least gotten that
you: for signing up for the credit card
you: i didnt even get points towards my club ofor my purchase
Rubin: I'm sorry that the $1.00 shipping did not apply for your order. Unfortunately, our $1 shipping promotions and coupon offers are not available for use on orders that consist of media items only.
you: I didnt not get any benefit from signing up for that credit card
Rubin: We define media items as DVDs, CDs, VHS movies, books, magazines, as well as gaming accessories.
Rubin: Because of the outstanding deals we offer on our media items, we are not able to extend the $1 shipping promotion to cover orders that consist of media items only.
Rubin: As you are a valuable customer, I'll go ahead and issue $1.95 coupon to your account.
you: ok, thank you very much
Rubin: This coupon should appear during the checkout process the next time you are placing an order using this account.
Rubin: You're welcome.
Rubin: Do you have any additional questions that I can help you with?
you: only that coupon is not that great, because there are always much better coupons available that will save me much more than $1.95. AND if only one discount applies to my order, then I either wont get that, or i wont get 5% off of my order from my club O. accordint to what you have told me earlier
you: you are giving me a worthless coupon
you: unless i only spend 40 bucks
Rubin: I'm sorry that you are disappointed about our promotional offer.
you: i am disappointed that i spent almost 500 dollars and expected to get 5% back, but didnt
you: you are not being very helpful to me
Rubin: I understand your disappointment at this point of time, however, I see that 12% discount has been applied for your order and that is the largest amount than receiving only 5% discount.
Rubin: Do you have any further questions for me?
you: are you in india?
Rubin: We are an International Call Center located in Asia.
you: oh, what country is that?
you: *are you in
you: what country are you in?
Rubin: We are located in India.
you: i am not suprised
you: is the pay good?
Rubin: I'm sorry I have to keep this chat professional.
Rubin: I'm not authorized to give personal information.
you: oh, i see
you: and is ur name really rubin?
Rubin: Yes, my name is Rubin.
you: interesting
you: and is that picture to the right of my screen really you?
Rubin: I'm sorry it's not me.
Rubin: Is there anything else that I can help you with?
you: yes, how come the xbox 360 platinum system has been going in and out of stock every few hours? how often do you restock your items?
Rubin: Many of our products are "close-outs", when they are gone we may not be able to re-stock when products sell out.
Rubin: We do update our site hourly, but there is an inevitable delay in reflecting the fluctuations of quantities of product on hand-particularly since thousands of people visit our online store every day.
you: you sell out and then happen to get a shipment in a few hours?
you: this has happened 5 times in the past week
Rubin: Yes, I do understand that. However, we keep update our site often.
you: oh
you: that is interesting
Rubin: Because of the great deals we offer, many of our products sell out very quickly.
you: and then happen to get a shipment in a short while later?
Rubin: We try our best to restock the item as soon as we can.
you: oh well, you are doing a very good job
Rubin: Thank you again for visiting Overstock.com. Have a great day!
Rubin: Bye.
you: you are not gonna ask me if there is something else that you can help me with?
Rubin: Sure, let me know if there is anything else that I can help you?
you: no thanks
you: thank you for your time
you: have a nice day
Rubin: You're welcome.
Rubin: It's my pleasure to help you.
Rubin: You too.
Rubin: Bye.
Chat session has been terminated by the Overstock Service representative.


I do feel a little better after annoying the guy, but i still dont have my discount back.
And two people told me the same thing, so i am beggining to think that I am the one that is wrong.
I could call customer service, but i know i would get the same answer.


anyways, i get an xbox 360 in 2-15 business days.


yay, i am leaving at four in the morning, so i g2g pack.


have fun in your three more days of school, suckers